Reset Your Password

If you've forgotten your password or are unable to sign in to Trakstar Perform, you can reset it using the password recovery process.

Note: If your organization uses Mitratech HQ, some steps may differ. Refer to your organization's Mitratech HQ documentation for additional information.

Reset Your Password

Step 1: Go to the sign-in page

1. Navigate to trakstar.com.
2. Select Sign In.

Step 2: Start the password reset

1. On the sign-in page, select Help! I can't log in.

Step 3: Reset your password

1. Enter the email address associated with your account.
2. Follow the instructions in the password reset email to create a new password.

Password Requirements

Your new password must include:

• At least 8 characters.
• At least one uppercase letter.
• At least one lowercase letter.
• At least one number.
• At least one symbol.

Examples of strong passwords include:

• fKXq(CW2
• be1jSuQ!
• cV8&&7w+

Tip: Choose a unique password that you don't use for other accounts.