How to Reset a User's Password
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Step 1: Log in as an Administrator. Go to Employees > Active and select the employee who needs a password reset.
Step 2: Click Change.
Step 3: Enter a new password for the employee. Click Change Password when done.
All passwords must contain the following attributes:
- a minimum length of 8 characters
- a mix of uppercase letters, lowercase letters, numbers, and symbols
Examples of strong passwords are: fKXq(CW2, be1jSuQ!, cV8&&7w+
Step 4: Provide your employee with the new password, and they can then begin logging in.