How to Reset a User's Password

Step 1: Log in as an Administrator. Select the employee that needs a password reset.

Step 2: Click Change.

Step 3: Enter a new password for the employee. Click Finish when done.

All passwords must contain the following attributes:

  • a minimum length of 8 characters
  • a mix of uppercase letters, lowercase letters, numbers and symbols

Examples of strong passwords are: fKXq(CW2, be1jSuQ!, cV8&&7w+

Step 4: Provide your employee with the new password at which time they can begin logging in.

Still need help? Contact Us Contact Us