Submit a Feature Request
We appreciate your feedback and welcome suggestions for improving Trakstar Perform.
Feature requests help us better understand how our customers use the product and identify opportunities to deliver enhancements that provide value across our user community.
How to Submit a Feature Request
When submitting a feature request, include as much detail as possible about your idea.
In particular, explain why the feature would benefit your organization and the business problem it would solve. Understanding your goals helps our Product team evaluate requests more effectively.
You can submit your request through our product portal or review the current product roadmap to see features that are under consideration or have recently been released.
Click here to submit your detailed request or view our product roadmap here.
Our Product Philosophy
At Trakstar Perform, we prioritize features that provide value to the greatest number of customers.
Every feature request is reviewed with consideration for how it would impact users across the platform. Our Product team uses this feedback to develop quarterly product roadmaps that guide future development.
Although every request is considered, submitting a feature request does not guarantee that the feature will be added to the product. We are also unable to provide specific timelines for potential implementation.
Because we receive many requests, we must carefully prioritize enhancements that best support our overall customer base.
What Happens After You Submit a Request?
If your feature request is selected for development, our Product team may contact you to:
- Gather additional information about your use case.
- Request feedback during development.
- Invite you to participate in testing before the feature is released.
Once a feature is available, it will be released to the Trakstar Perform community. If you've participated in the development process, we'll also reach out to let you know when the feature has launched.
Track the Status of Your Request
Due to the volume of feature requests we receive, we aren't able to provide individual status updates for every submission.
If you submitted your request through the product portal, you can monitor its progress there to see features that are:
- Under consideration
- Recently launched
Keep in mind that some requested functionality may already be available in your current subscription or may already be planned for a future release.
Need Help?
If you have questions about feature requests or the product roadmap, contact perform@trakstar.com