Request 360-Rater Feedback from an Outside Respondent

If your organization collects feedback from individuals outside of Trakstar Perform, you can invite outside respondents to participate in a 360-Rater Feedback request.

Note:  Outside respondents can provide valuable feedback from customers, vendors, consultants, or other external partners who work closely with the employee.

Before You Begin

Before inviting an outside respondent:

  • Verify that 360-Rater Feedback is enabled for the review.
  • Ensure the employee's review is in the appropriate stage for requesting feedback.
  • Have the outside respondent's email address available.

Add an Outside Respondent

  1. Open the employee's review.
  2. Navigate to the 360-Rater Feedback section.

  3. Select the option to add a new rater.
  4. Choose Outside Respondent (or the equivalent option).

  5. Enter the respondent's information, including their email address.

  6. Save the respondent.
  7. Send the 360-Rater Feedback request.

The outside respondent receives an email invitation with instructions for completing the feedback request.

After Sending the Request

Once the invitation has been sent:

  • The outside respondent can access the feedback request using the link provided in the email.
  • Submitted feedback is added to the employee's 360-Rater Feedback once completed.
  • Managers can monitor the status of the request as part of the review process.

Summary

Outside respondents allow organizations to gather additional performance feedback from individuals who are not users in Trakstar Perform. Inviting external reviewers helps create a broader perspective on employee performance while keeping the feedback process centralized within the review.

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